In line with LTL's 'spot on' assessment of the embarassment that is the game ops crew - if they make $1/hr., it's $1 too much - I offer a recent article which I believe parallels this sentiment - in short, that this ownership group doesn't care - it has never cared, since our beloved Mr. Mac passed away - about its fans.
http://bleacherreport.com/articles/327765-stay-or-go-the-ken-hitchcock-quandary
With that said, not only should every season-ticket holder contact their service rep - I'd contact mine, but since my 7th different rep, left - think car sales at Fred Ricart - I've never been provided a follow on rep (another example of ineptitude, eh?) - but, we, as loyal fans, need to send a message, loud and clear:
We're not going to your home games, anymore. Or, as Dee Snider so aptly put it, "We're not gonna take it, anymore"
There's no other way to respond to this arrogance and a total lack of care for its faithful, but to do this. If the fans keep coming out - sellout crowds and solid attendance - the ownership group only receives one signal: Sub-Mediocraty is not only accepted, but welcomed.
If we respond with sub-10K crowds, over and over, again, promotions be damned - think Phillips Arena and Jobing.com Arena crowds - then, and only then, will these arrogant jerks get the message.
As I was taught in public accounting (as a auditor), "Hit 'em in their back pockets, and their hearts and minds will follow"
